Careless People

 Careless People by Sarah Wynn-Williams

Sarah Wynn-Williams worked at Facebook from 2011 to 2017, working up to the position of Global Public Policy Director. This is her personal account of the work she did there and the people she worked with. It begins slowly but the latter half of the book gets more intense as she describes her disappointment and frustration with things she saw and heard. 

I went into this already doubting Facebook's - now Meta's - good intentions, and what I read did not encourage me to change my mind. Not that any of it was startling news, it simply confirms what we all suspect, that Facebook, like other large corporations, makes decisions based on profit rather than what's best for the people they claim to serve. No surprise there, still it may be a bit surprising to read about the careless way Meta is said to treat its employees. It's always interesting to get an inside perspective and see how powerful people conduct themselves and function in the world. 

Of course (and this is only from info I've found online) Meta has retaliated, calling the book "false and defamatory". They sued the author for violating a "non-disparagement clause in her severance agreement" and the last I read, she has been legally prohibited from promoting the book. 

It's a case of she says/they say, with lots of people on both sides claiming the other side is wrong. We can't know because we weren't there, but I don't believe she made all of it up. It's true that in the latter half of the book she seems a little less controlled and a lot more angry, but she still comes off sounding more credible than Meta does. 

This is a story about a company that seems dissatisfied with simply being profitable. It appears they want to be more, and more, profitable, and more powerful. It's the power they already have and the reported carelessness with people that gives one pause. But that's just my opinion. Read the book and come back and tell me yours. 

It's controversial, disheartening, and a little alarming, but it's a story that speaks to the times we're living in and so is worth reading.